Common sense for the art of leading!

Tag: blogging101 (Page 2 of 3)

Good Soil!

The people we surround ourselves with are more valuable than words can often express.  Recently, an old friend popped into my mind so I reached out to catch up.  He was amazing, generous & supportive as always.  We spoke about many things but the most prevalent & surprising was workplace culture.

He spent some 27 years in the newspaper business only to be unceremoniously let go in the name of “progress”.  Their loss was another’s gain.  His one-of-a-kind voice & magnetic temperament led him to employment in radio & community relations.  His passion for people has made him successful no matter the enterprise.  At this point in his career, he’s seen it all & has always believed that to grow good grass you must have good soil.

Most organizations are good at broadcasting what they do & how they do it.  It gets a bit more difficult to align everyone’s efforts toward why they’re doing it.  This communication is a constant challenge.  The real tough job in connecting to why remains of top concern for leaders.  It’s their ability to do this that often defines their effectiveness.  There are a number of turn-around savior stories, not the least of which is Alan Mullaly when he took over the Ford Motor Company.  It was a massive undertaking but ultimately he was successful in bringing them back to life.  How did he do it?  He couldn’t have personally met everyone in such a huge company.  How do leaders change the contaminated “soil” to keep businesses viable?

“Why” is King

There’s nothing quite as compelling as a great vision for the future, of what could be.  We all want to be part of some endeavor larger than ourselves to make the world a better place.  It’s where personal growth is inspired.  This outlook is only the beginning, it takes leaders who are willing to go first with their effort to show the way.  Leaders know you don’t create movement toward a preferred future without others deciding to join the adventure.  None of us have joined to simply go along, we join out of the trust built on why it’s worth it.  The leaders have connected our passions to a higher purpose.  Our curiosity compels us to go even when the outcome isn’t exactly crystal clear.  We’ve decided it’s worth it, plain & simple!

Invest in People

For everyone to be successful, leaders have to commit to creating the proper environment.  It starts with a total commitment to people & realizing work is always a bring your own meaning endeavor.  The key is creating the right environment where everyone has the space to realize their potential.  Leaders must be brokers of “best”; supporting a culture where everyone feels safe to bring their best & that it’s always enough.  Best is just that…best.  Connection & extension of the collective “best” inside any organization keeps the focus on comprehensive agricultural growth.  We must let go of the hope for a better past & remain forward-looking.  After all, the future is the only place where change for the better can actually happen for our companies & ourselves.

In a recent article, Michigan State University Head Football Coach, Mark Dantonio stated his four aspects of setting (culture) goals.  You’ll notice each of these is rooted in a fundamental belief in others & what happens when we unleash a positive culture of together!

  1. Lifelong relationships  (This matters the most!)
  2. Successful & self-sufficient  (We can’t coach players on what we haven’t taught!)
  3. Build trust to “win” with people  (Peak their natural curiosity!)
  4. Positive impact through discipline & maturity  (Structure is the key!)

Back to my friend…he is living proof that staying true to who we are is enough to get through even the most trying adversity.  By creating limitless opportunities for others he has thrived.  His example doesn’t include a multi-national corporation turn-around but his impact is just as impressive.  He now leads four different radio stations & continues to create meaningful progress in a seemingly “old-fashioned” medium.  He serves to inspire employees & millions of listeners every week.  What he has done for others is his legacy!

Organic farmers aren’t “plant” farmers they’re soil farmers.  They know that if they don’t take care of the soil it won’t matter what they plant.  Likewise, we must be intentional about the culture we foster because it’s always shifting, good or bad.  The intention we give to it keeps a healthy culture.  Who we are & what we do matters!  Take time to recognize the best efforts of those you lead; what’s rewarded is repeated.  If we keep doing for a few what we wish we could do for everyone it will inspire amazing results!

All the best,

Karl
Follow Karl Bradley on WordPress.com

PS  Thanks for the inspiration & timely reminder Mark!

Focus Points!

In the past few years, one of the best things I’ve spent time on is reading, watching or writing something on leadership every day.  There are so many experts to draw wisdom & insight from; the resources are inexhaustible.  Here are some I’ve personally been focusing on from my discoveries (in no particular order), maybe they’ll hit home with you too!

Others

This was the foundation of my decision to try to become the best leader possible.  It’s helpful for me to separate when I need to manage (resources) & when leadership (people) is required.  Fix processes & coach people.  Making this distinction helps me categorize my time & energy.

Compliment

Gratitude works.  Saying “thanks” is definitely an underutilized form of compensation. We all want to feel our contributions are valued & a genuine connection can go a long way to show it!

Show Hope

Intrinsically I feel it’s better to work “towards” something instead of having projects to work on.  Pretty sure it feels that way to others as well!

Speak to their needs

Getting to know the people we work with, really know them, is never time wasted. Tapping into their strengths, passions & goals shows authentic interest in their growth as valued members of the team.

Encourage

Staying positive is infectious!  Building your “flexible optimism” muscle is truly worthwhile.  On difficult days, this gift helps everyone.

Help them Win!

I’ve tried to eliminate the word “lose” from my vocabulary.  It’s negative & I simply don’t like it.  We either win or learn….lose is just not a part of that life process.

Simplify the message

Boiling down anything overly complex into something manageable & easy to understand can be the spark needed to get on with it!

Listen

This one is proving hard for me.  I’ve tried taking notes during conversations to help slow down my impulse to respond.  Waiting to talk is rude & devalues the messenger.  When speaking, the moment my breath runs out I try to let the thought be finished.

Stop digging!

When stuck I use the “3 if” rule; if there exist three aspects of any project that just don’t feel right or are out of my control it’s time to move on.  My efforts can be utilized better somewhere else.  At Facebook they have a saying; “Done is better than perfect!”  Moving the project on & involving other team members revitalizes momentum.

Responsibilities not Rights

Focusing on my responsibilities instead of what I deserve keeps me grounded with my personal values.  The example I set for others is really who I am to them.  Be the boss you’ve always wanted & the spark of trust will come your way!

Huge vision…right size tasks

Having the ability to dream of what could be & communicating it is truly powerful. Likewise, the skill of identifying how & what is needed to get there provides the inspiration for getting things moving!

Think like you’re self-employed

This keeps me in tune with making sure I’m doing my best for the goals of the enterprise. The back pressure you’d feel as a business owner would probably be twice the stress. Would you write that paycheck to yourself?

No excuses

I make mistakes every day.  If you’re falling down through taking risks there is learning going on.  Nobody will fault your effort.  When frustration sets in, emotions can take over.  I’ve tried to employ the example from the movie “Saving Private Ryan” to always complain up.  Venting a little is healthy but when it evolves into circular logic it becomes damaging.  Own your perspective & leave it once you’ve said your peace.  Celebrate a victory, don’t get too down when something doesn’t go well, learn what you can & have a short memory for the rest.  The 24-hour rule helps keep me focused on the part of life we can change…tomorrow!

Eyeball to Eyeball

Nothing takes the place of human interaction.  When possible, tackle issues in person & solutions will follow.  Leading people takes time, establishing & maintaining relationships are worth it.  Their successful contributions give back to us in spades!

Ignore the noise

Deciding to lead no matter where you are in your career or the organizational chart will come with some criticism.  Heed Bill Belichick’s advice & trust that you are enough because you’re stepping out to focus on others.  Be authentically vulnerable & transformation will happen.  Leaders don’t create followers they create more leaders.  Look forward to your thoughts & perspectives.  Engage & inspire!

All the best,

Karl
Follow Karl Bradley on WordPress.com

Getting “Fanfare” in balance!

In honor of Women’s History Month my wife bought tickets to attend a dinner celebrating their amazing accomplishments.  A fitting tribute for sure but it occurred to me that this “fanfare” should continue each & every day.  Why do we wait until March every year to do this?  Here’s a past & current pioneer as well as some thoughts on getting some balance.

jackie_cochran

*Picture from www.wired.com

Jacqueline Cochran (May 11, 1906 – August 9, 1980) was a pioneer in aviation and was one of the most talented pilots of her era.  She was an important contributor to the formation of the wartime United States Women’s Auxiliary Corps and Women Air Force Service Pilots.  On May 18, 1953, at Rogers Dry Lake, California,  she became the first woman to break the sound barrier.  General Chuck Yeager, then a Major, was her cheerleader.  We would all be doing the world a favor to follow his example!

My wife recently gave me a book to read & she is very choosy with what she spends her time on especially with reading.  Guys, when this happens you should do it with no push-back.  There’s a reason for sure, so go for it!  The book was “Lean In” by Sheryl Sandberg. You can find it here…www.leanin.org  If you’re not familiar with this book you should be. It’s incredibly insightful & she tackles the subject of why women can & should lead.  It wasn’t on my “to-do” list but becoming more aware of the issues addressed is eye-opening.  Dig in!

Men & women are different, we know this.  We sometimes have a hard time differentiating the blurry lines that exist.  The search for the perfect purse (and wallet) never ends.  What we do know is that we are probably more similar than we are ready to admit.  Building trust through understanding can bridge the gender gap more efficiently than debate.  Guys, we can’t have a baby but we can love & care for one just as much.  What women go through to have a baby is nothing we’ll ever be able to truly identify with but we must admire & respect every aspect.

Michael Jordan scored 50 points in an NBA play-off game with a 102 degree temperature.  His effort is to be celebrated for sure but women do this every day with no fanfare.  Finding your best way to encourage no matter the gender will make where we work more sensitive to quality of life & maybe change the way work works for everyone. It’s time for fanfare balance.

All the Best,

Karl

*Facts on Jaqueline Cochran from Wikipedia & Biography.com
Follow Karl Bradley on WordPress.com

Old Hat

All of us probably have items we’ve held onto for a long time.  The sentimental value pulls at our heartstrings so hard we can’t seem to let them go.  One such item for me is a New York Yankees hat.  Here’s the story!

My wife & I were on the road together (before marriage) in New York.  One of the stops on the tour was New York City.  We found ourselves with some time one morning & decided to venture out to discover downtown.  It was a gorgeous sunny day & I wasn’t prepared so naturally, I bought a Yankees hat.  When in Rome…!  We had a great time seeing the sights & sounds of one of the greatest cities on the planet.  The energy was infectious & the food was even better!  Having a schedule to keep, we jumped on a train to head into Brooklyn & ran into some issues getting there due to some unanticipated construction.  They say the city has 2 seasons…winter & construction!  Needless to say, we got lost, de-railed if you will, getting to our destination.  We felt alone & isolated.  Time seemed to move faster with our growing worry of being late.  I remember simply hugging her close on a crowded train & reassuring her everything would be OK.  I really did believe it, in fact, I was sure.

Eventually, we did get to Brooklyn…late but safe.  You’ve probably guessed that a conversation was about to take place regarding the importance of being on time, even early.  Our boss was firm but compassionate.  He reminded me to always set a good example for good time management where early is on time.  I’ve always appreciated his approach & to this day consider him a mentor.

What about the hat?  Over the years the hat has gone from an everyday kind of hat to my gym hat.  It’s been through a lot & with the passage of time, it gains more meaning.  We’ve been through a lot in our marriage; balancing 2 careers, parenting, moving, job transitions, extended time apart, illnesses & loved ones passing.  You know…life!  The hat serves as a great reminder we can get through anything…together.

Our journey didn’t start by getting lost in New York City but what we learned that day has.  The power of my old hat is real, as real as the love for my wife, children & our life.  It might be easy to get rid of “things” when they no longer seem useful.  I’ve had lots of hats & worn tons of figurative “hats” but this one has stood the test of time as our life together has.  We’re tackling life’s challenges, its ups & downs, as you are.  Remember the many aspects to be thankful for & find something that reminds you.

The life we enjoy is one of the most precious gifts of my life & I wouldn’t change or trade it for anything.  Whether you’re a Yankees fan or not doesn’t matter, be a fan of life’s most important things & wear that with fearless pride!

Love to my one & only!

All the best,

Karl
Follow Karl Bradley on WordPress.com

Can complaining be positive?

Confession time…I’ve always loved questions.  Sometimes, however, they can be seen as a personal attack on leadership and management decisions.  Especially when it seems like we’re complaining.  Of course, it’s different for every workplace environment.  The right questions can teach us a ton quickly by getting explanations, confirming strategies or adding value to a project through “question ideas”.  But questioning, even the healthy kind isn’t my focus here.  Stay with me…

There is a definite stigma surrounding the concept of “complaining”.  It’s often seen as a negative when people have the courage to bring difficult things forward.  Whether it’s workplace culture or a more benign topic our response to it can make all the difference.  How do we respond?  Is it always appropriate to the situation?  Is our response technique positive & encouraging or damaging?

A young man I had the pleasure of having in a leadership development workshop was the bold questioner type.  Unfortunately, his queries weren’t always met with empathy or any sense of compassion in weekly meetings.  He began to feel belittled in front of his peers & unsupported by leadership.  This response style was very damaging to his self-esteem & depression set in.  It wasn’t long before this treatment caught the attention of his supervisor.  The situation was addressed but the “hurt” was not able to be overcome.  They decided to arrange for a transfer to help get him on track.  Just about 1 week before the switch, having fallen into a “hopeless” state the young man took his life.

Bullying had won.

This is an extreme example but the shock value shines a light on a basic premise; to see others not as things to be used but as people to be loved.  We all deserve that & frankly, deep down, expect it.  This should never be tolerated by anyone regardless of title or position in any enterprise.  Of course not, right?  We all naturally agree, but do our actions support this sentiment?  If we expect it for ourselves, what makes us so quickly forget when it comes to others?  The triggers are for each of us to discover but here are some thoughts to help.

The 5 Second Rule

Wait 5 seconds before responding.  This aids in processing what has been presented & reframing the challenge.  Take some notes, actually count to 5, whatever slows you down a bit.  At first, this exercise will seem like time has stood still.  Over time it will prove to be very valuable & others, you’ll notice, will pick up the waiting habit as well.  If you’re like me & your brain is loading up a response just as quickly as people are talking this will save you!  For honesty to happen we have to respond tactfully to build trust.

Complain Up

In the movie “Saving Private Ryan” this concept comes up.  Of course, this is a military movie & in the deep hierarchy of this type of organization, leaders can be sheltered by rank.  Subordinates can learn to just do their job, not question orders & squelch their individual thoughts.  This is part of being “institutionalized” inside any organization.  The way our companies are set up can conspire against us.  Developing a healthy environment that encourages & embraces engagement can be a lonely venture.  It’s worth it though!  Since we all have a “boss”, simply have people bring things up with the next title or position above them.  This will serve to properly frame the details of the concept/idea & remove the feeling you’re working on some secret agenda.  To get traction on any idea we need buy-in from those we work with.  This concept can cause the necessary momentum needed toward any change initiative.  After all, you don’t have a “movement” until someone else joins you!

Challenge the Process (not the people)

I’ve come to embrace fixing the process & coaching the people.  If we boil down what has been presented to the 1%, the essence, we often find the issue is something in the way of people being productive.  A failure of a process, not the people.  This has led to frustration & manifested itself in a complaint.  When we focus on fixing it, the people feel supported & trust is built.  Processes don’t have feelings, people do.  Solving a process energizes our creative energies in the right direction & puts the emphasis on a learning faster environment.  A win-win in anyone’s book!

One of my favorite books examines this topic from a different angle.  In the book  “The Four Agreements“, the second agreement is “Don’t take things personally“.  It says…

“Nothing others do is because of you.  What others say and do is a projection of their own reality, their own dream.  When you are immune to the opinions and actions of others, you won’t be the victim of needless suffering.” 

Wow!  What a concept to digest.  If we can get to the point where we recognize this as truth, it does wonders for the workplace.  Jealousy & contempt fade.  Competition with co-workers is replaced by collaboration.  Just like life, this is easy to say, hard to do.  It’s supposed to be hard if it was easy everyone would already be doing it!  Nothing in life that comes easy carries much meaning anyway.  Get this little book of wisdom, you’ll love it!

Before ever discovering this book, a couple coaches I worked for instilled this concept in their own way.  They were upfront with players telling them they liked each of them as people.  Respected them for the commitment they had made & the people they were becoming.  But at times we would not like their football & it was our responsibility as coaches to correct to make them better.  If they took this personally it would only inhibit personal & team progress.  This process is never easy but separating these helped remove a huge barrier to improvement…negative emotional responses.

A Bit of Psychology

The head coach of a staff I was on instilled a process of coaches yelling at coaches, never the players.  After all, as coaches, we were responsible for teaching the players what we needed them to do.  By yelling at each other it reinforced that concept.  This engaged the players to work hard & pay attention so their coach didn’t get scolded in front of everyone.  Loyalty soared & team unity was built quickly.  The value of this can’t be understated.  By creating an environment where players (workers) can become the best version of themselves, can really excel with their talents, the team improves exponentially.  It also encourages leadership development from all the coaches whose primary responsibility is serving those they lead.  Years later I learned several great coaches have used this technique to great success.  He borrowed a great concept for sure! Leaders holding each other accountable for good & bad just works.  Our staff loved it & you will too!

Here’s a quote from one of the great organizational culture builders of our time.  The relevancy of his words is filtered through our own lens but nonetheless, it’s worth including.  It certainly hits home with me to remain open in accepting a breath of fresh air no matter where it comes from!

“Only self-confidence makes freedom & dissent possible. An organization that brain-washes employees to think alike will only breed complacency & make itself unappealing to anyone who might inject some oxygen into it.”    – Ricardo Semler

By encouraging everyone to “complain” in a healthy tactful way & altering our response methods, the entire team will realize a value greater than the sum of the individuals in it.  Isn’t that the place we all want to work?  Two quotes to ponder…

“Don’t let yesterday take up too much of today.”    – Cherokee proverb

Get to the 1% of the issue, not what the person complaining didn’t do to fix it.  Yesterday is gone, move forward today by finding & owning the solutions!

“Be the change you wish to see in the world.”    – Gandhi

Life takes guts to live authentically.  Encourage it, live it & embrace complaints with compassion!

All the best,

Karl
Follow Karl Bradley on WordPress.com

7 Enduring Resolutions

At this time our thoughts are often thrust into pondering meaningful ways to focus the upcoming year.  We are bombarded with things others feel we should “value” but these decisions should be personal.  A couple of years ago I shared my New Year’s resolutions with my wife & she in turn shared hers.  At the top of her list was having more patience but the one that sticks in my mind is this…

“I will love myself…..after I lose 5 pounds!”

Too funny, but telling at the same time.  We often don’t give ourselves permission to accept where we are on life’s journey without some kind of condition(s).  Of course, we could always eat better, work out more, etc. but we shouldn’t come to love ourselves just because we do them.  We should begin with a deep appreciation of who we are as the foundation & decide what we need to do to improve, not the other way around.  Easy to say, hard to do.

A few years ago, I discovered the following personal mission statement carved below a statue of Merlin Olsen outside the Utah State football stadium where he played.  He says…

“The focus of my life begins at home with family, loved ones & friends.  I want to use my resources to create a secure environment that fosters love, learning, laughter & mutual success.  I will….

Protect & Value Integrity

Admit & Quickly Correct My Mistakes

Be a Self-Starter

Be a Caring Person

Be a Good Listener with an Open Mind

Continue to Grow & Learn

Facilitate & Celebrate the Success of Others”

Merlin Olsen (September 15, 1940 – March 11, 2010)

You’ll notice he begins with aspects of others first, this recognizes the example of how we live our lives has a direct impact on those around us.  This is clearly a choice for leadership; to take care of those closest to us first in our diverse life roles of son/daughter, sibling, spouse, parent, colleague, etc.

18776e55c6197eb709a074d38aa8fd63

Protect & Value Integrity; this is first for good reason.  If we don’t figure out what we stand for we’ll fall for any passing fad that comes along.  Your character should not be situational, remain steadfast to protect it!  To value your own integrity is to keep it in the forefront of how you live each & every day.

Admit & Quickly Correct My Mistakes; we are all human & will always make mistakes but admission & correction gives us permission to fail while encouraging others to remain positive in the face of change.  We often forget change has to happen if things are going to move forward, it’s as constant as time passing.  Encourage a healthy curiosity.  One must fall down to keep learning!

Be a Self-Starter; this is essential for lifelong learning.  Our development is not linear but organic, like agriculture, always growing.  We can learn something from every situation we find ourselves involved in if we are open to receiving.  Move past the negative, self-defeating emotions & discover the value.  Learning what not to do can be just as valuable as what to do!

Be a Caring Person; well, he was certainly this.  As a member of the “Fearsome Foursome” defensive line with the NFL’s Rams he could be intimidating but his work outside football paints a different picture.  Would a truly mean person work for FTD selling flowers? Showing you care for others shows you love yourself enough to be vulnerable & open with your emotions so it’s OK for them to be.  Being the first one to say “I love you” in any way opens the door for true connection & the best leaders know you have to start there to get extension of teammates talents.  He did this with his family, friends & anyone who came in contact with him.  Perhaps this was his true superpower!

Be a Good Listener with an Open Mind; this is a skill that seemed to come easy for him.  In an increasingly fast-paced world we can become distracted in a moments notice.  You can’t replace or underestimate the value of human interaction.  Being truly present creates deep connections that are the foundation of understanding & eventually trust!  We all have the power to make this a part of our everyday leadership activities.

Continue to Grow & Learn; striving for lifelong improvement speaks to not only education but also personal growth.  Making self-reflection a habit is the hallmark of all great impactful leaders.  He certainly had impact on & off the field just as we can.

Facilitate & Celebrate the Success of Others; he opens & closes with a focus on others. Deciding to look after the people around you consistently takes a ton of energy.  What you give others will come back to you in spades if done authentically with compassion.

After reading his mission statement, the idea of New Year’s resolutions took on a whole different meaning.  It’s my hope that we all get to a place where we can love ourselves & be courageous in sharing that love with others.  Maybe, just maybe, our actions will encourage others to do the same.  If you make no other resolutions except re-committing to your version of these you’ll have done more than enough.  Happy New Year!

All the best,

Karl

*Image of Merlin Olsen from Pinterest.com
Follow Karl Bradley on WordPress.com

People & Stuff

During an off-season our staff went to a clinic where Marty Schottenheimer was presenting.  In one session he spoke for 2 hours on one play…2 hours!  This was a wake-up call for me at that time that more intense study had to happen.  The feeling of not knowing what you think you should is a truly humbling experience.  Since leaving coaching the subject that has lingered is leadership.  The key for me has been to follow that “itch” with healthy curiosity.  The most intriguing part is the intersection of the art & science of leading versus managing.

There’s a lot of talking about how to lead/manage better but for me it’s helpful to separate the two.  We’ve all heard of the rule of 3’s but 2 is one less so here we go!

Manage Stuff, Lead People

Stuff has no feelings.  We can manipulate it however we want with often very little risk. Working out the logistics of any process helps people.  Rearranging stuff to work better for people who interact with it doesn’t require permission from the gear.  What things are conspiring against productivity where you work?  It can be a great puzzle to creatively solve & can be fun!

People are not easy, we’re all complicated in our own way.  One thing is for sure though, people desire to be led not managed.  We aren’t boxes in the warehouse, we have emotions.  No matter our place on the organizational chart we have control over learning everything we can about our responsibilities & getting things done.  Leading people demands a bit of “artistic” thinking so leave the science to the stuff.

Decide & Do

In her book, “The Greats on Leadership”, Jocelyn Davis mentions this anecdote: 6 frogs sit on a log.  4 decide to jump off.  How many are left?  6, because deciding is different from doing!  Really…frogs?  Yep, why not!  When we decide to do the right things for our people it speaks volumes about our commitment to their growth inside the enterprise.  Our most valuable commodity isn’t what we do it’s who gets it done!

Fix the process, Coach the People

Colin Powell had leadership described to him this way…”you’ll know you’re a good leader when people follow you out of curiosity.”  This means people trust you & when it exists we’re open to coaching.  An agricultural model allows us to approach coaching as cultivating potential & gets us away from “pushing” to improve.  When people are allowed consistent growth opportunities, employee engagement & overall happiness naturally increase.  A collaboration culture gets rid of trying to be better or out-do our teammates.  Stay curious, plant some seeds & watch how they grow to meet the challenges!

Enjoy helping others shine!

In general, people don’t leave a business they leave the people leading them.  Great leaders allow us to fail but don’t make us feel like a failure.  The goal is to transform ourselves from doing the work to getting work done through others.  There are many leaders who embody this spirit.  Find some that speak to you, study them & make an impact in your own special way.  We’re all counting on you!

All the best,

Karl

Follow Karl Bradley on WordPress.com

What does freedom mean to you?

In honor of Veteran’s Day I thought it would be appropriate to share the story of a man I had the pleasure of meeting in 2016.  Although our meeting was brief, his story is a powerful one that enters my thoughts often.  Growing up with several kids whose parents served in the Vietnam war, this is another example of the selfless sacrifice our men & women in uniform have endured over our nations history.  His experiences struck me so profoundly, I chose it as the subject of a speech I gave soon after our meeting.  As a tribute to all our Veterans here are some of the details of his heroic journey.

Serving as a helicopter Crew Chief in the US Air Force, then Airman First Class Bill Robinson was shot down & captured on September 20, 1965 in North Vietnam.  He was a resident of several prison camps from 1965-1973.  He is the longest enlisted prisoner of war in American military history, surviving an astounding 2,703 days.

bill-robinson

When he first arrived he was subjected to a mock execution by firing squad.  They fired 6 times….all blanks.  After that, he knew he would survive because it would have been easy to kill him but he was spared.  He gave others hope when he emerged from daily torture with a smile on his face.  This simple act had a deep & lasting impact on the relationship he had with other POWs.  For the first 3 ½ years he was listed as Missing In Action, further worrying his family of his status.

Only 1 out of every 5 aircrew members shot down survived during the war.  Bill Robinson kept himself going with this mantra; “yesterday was when I was captured, today is now & tomorrow I’m going home”.  This optimism helped him deal with the animosity he felt toward his captures.

Below are just a few of the milestones the longest enlisted POW in American history missed.  What would you have missed if you were absent for over 7 years?

In 1965 the “Sound of Music” premiered; the “Big Bang” theory won the Nobel Prize

In 1966 “Star Trek” premiered; “The Pill” was released; Walt Disney died

In 1967 PBS created; racial violence in Detroit, MI

In 1968 “60 Minutes” debuted; MLK was assassinated

In 1969 Neil Armstrong & Buz Aldrin landed on the moon; “Woodstock”

In 1970 the Beatles broke up; Monday Night Football debuted; the floppy disc came out

In 1971 M.A.S.H. debuted; racial desegregation passed the Supreme Court

In 1972 the CAT scan was developed; HBO debuted; Title IX came out

In 1973 the MRI was developed; Watergate scandal; Roe v. Wade decision

Years after being released, he was invited back to Vietnam to reconcile with his captors.  He accepted gifts from the female guard featured on the postage stamp below & who he stated was just “doing her job”.  On the trip, he refused to shake hands with the male guard who “enjoyed” his job of torture & killing.  This was one of the ways he dealt with his resentment by putting pressure on the guard to reconcile his own actions.

bill-robinson-stamps

Awareness of his story of courage can help us as leaders in helping others get through personal & professional difficulties.  To avoid living a life full of resentment we must address events & frame them properly to move on effectively.

It’s obvious to everyone who meets him that his resentment has faded to disappointment…..and that, it seems, he has learned to live with.  He was asked what freedom meant to him, he simply replied; “Doors with knobs on the inside.”

So, on this Veteran’s Day, thanks to all the brave men & women who have risked so much in service to our nation.  It’s my hope we all find time to reflect on what the gift of freedom means to each of us.  Thanks, Captain (retired) Bill Robinson for your example of endurance in the face of so much adversity!

All the best,

Karl

*I encourage you to read his amazing story in the book “The Longest Rescue: The Life and Legacy of Vietnam POW William A. Robinson”
Follow Karl Bradley on WordPress.com

Better Together

Once in a while we come in contact with people who impact us in positive ways & they don’t even know it.  In this case, it was a gentleman many of us saw regularly just “around”.  Upbeat exchanges were his norm.  He has since moved but recently my notes from a presentation he gave emerged from a pile of papers.  With a few of my own synthesized thoughts sprinkled in, here they are.  Probably nothing new here but I hope there’s a nugget of value for you!

One goal seems to elude even the most experienced leaders.  How do we create the environment to maximize the collective talents of our people?  In essence, how do we create a truly great team?

“So much of what we call management consists of making it difficult for people to work.”    –Peter Drucker

Time isn’t just a magazine!

A little story about our time…                                                                                                    When a critical strategic initiative at a major multi-national business stalled, company leaders targeted a talented emerging executive to take over the project.  There was just one problem: she was already working 18-hour days, 5 days a week.  When the leaders put this suggestion in front of the CEO he quickly remarked that by his calculation she still  had “…30 more hours Monday to Friday plus 48 more on the weekends.”  This is what happens when our companies are run by good ladder climbers instead of good leaders.  They “manage” the heck out of their people, especially the ones that give the most.

The $1,000,000 Question

How can we do less with less amongst all the distractions & challenges and still be fantastically successful & effective at the “thing” we deliver for our customers?

Priorities first!

“Management is doing things right; leadership is doing the right things!”  -Peter Drucker  We all know it’s a reality that we must have both to be truly effective.  It’s when we get it backward that we get in trouble; managing people & leading stuff.  Throughout history, there have been no successful teams “managed” into battle.  Likewise, leadership is lost on the “stuff” where we work.  Stuff has no feelings, people do!  Here’s a short list using the rule of 3’s…

  1. Lead people!  Become a “keynote listener”, deliver clear communication, practice good self-control/discipline, provide development opportunities & improve “life” balance.
  2. Manage resources!   View your workforce as partners, fund instead of budget, provide the proper facilities/equipment & create efficient “time” processes.
  3. Do your “thing” better!   Whatever it is, figure out what’s in the way of your people doing it as awesome as you know they can.  Eliminate unnecessary processes & rules to help them “wow” each other so the customers are “wowed”!

But how?

We’ve all heard about the 80/20 principle from Vilfredo Pareto.  He may not be a household name but his concept comes pretty close.  He says we should spend 80% of our time on the vastly important 20% that yields 80% of positive outcomes.  To decide what these are, simply ask 3 “why’s” in a row.  Once you have your list, ask “what for?” to determine what stays & what goes.  Just try it, you’ll be surprised how powerful this little exercise can be!

a-collection-of-quotes-from-peter-f-drucker-16-638

Stop Chasing “Crisis”

“What is important is seldom urgent & what is urgent is seldom important.”                         -Dwight D. Eisenhower

Manage activities that demand immediate attention out of necessity.  Focus on activities & processes that are critical to long-term success.  Avoid activities that are important yet divert focus from core processes.  Limit activities that detract from effective & efficient “energy” management.  Do it now, schedule it, re-direct it or don’t do it!  Like most things, it’s easier said than done.  Once we have priorities in line with our vision our “say” & “do” become aligned.  Don’t manage the “joy” out of things, just be passionately curious about designing intuitively common sense practices into all facets of the “voodoo” that you do.  Your people will love you for it & feel safe at work to push the boundaries of how good they can be together!

“Whatever comes out of these gates, we’ve got a better chance of survival if we work together.”    General Maximus Decimus Meridius

Instead of playing “Simon Says” take what Simon Sinek says to heart…together is better!  When we marry passion with profession we can take the enterprise past what the “science” of management says might be possible.  Your leadership can & will make all the difference!

All the best,

Karl
Follow Karl Bradley on WordPress.com

PS  Sincere thanks to Colonel Rob Dotson for the great example of professionalism & courage.  His leadership & presentation(s) served as a catalyst for positive change in the face of many adversities.

Letting go to let others go!

There is an increasing number of companies breaking the mold of the industrial age of management.  The hierarchy model is slowly disappearing in favor of “flatter” ways of organizing.  This allows for quicker agility, increased workplace engagement & better work/life balance to name just a few improvements.  Check out Holocracy, LeadWise, SemcoStyle or Gary Hamel for more on this topic.  It’s amazing what happens when employees are free to leverage their collective talents & the leaders let go to let others go!

Had the privilege of working with some great folks recently during a professional development session.  Our time together focused on simply getting better with managing stuff & leading people.  The audience was the leadership team from a military squadron who dedicate 3 hours every week to increase their collective wisdom to serve their colleagues.  At first glance, this seems like quite a bit of time to dedicate away from their monumental primary responsibilities.  Instead, this scheduled “time-out” serves as a weekly reminder to each that they must continually improve as individuals to make the team better & inspire everyone they lead to do the same.

We began with some basic personality discovery & quickly saw how well they knew each other.  The tone set by the boss created positive acceptance space for every team member & reinforced the fact that none of us can be anything but who we are.  You can’t outrun your DNA!  The key is to stay true to who you are to lead authentically with compassion.  He didn’t have to say it, he showed it through his dedication to their development.

The biggest takeaway was what they displayed during a couple exercises.  We gave them some “tools” to accomplish a task, explained the rules & gave them a time limit of 15 minutes.  They had to “rescue” a critical piece of equipment with what we gave them; string & rubber bands.  We made the task more difficult (we thought) by “crippling” some of their key members with blindfolds, broken arms, etc.  These individuals could still contribute but others had to overcome these temporary setbacks.  Their care for the “injured” members & adaptability would be paramount to team success.  As the exercise went on we saw new leaders emerge.  For every extrovert speaking their thoughts of how to accomplish the task, we could see the introverts minds blending in different ideas.  Together they figured it out in 3 attempts in only 3:30 minutes!

Is this normal?  No.  Exercises like this are initially difficult with a bit of struggle to coordinate collective efforts toward task accomplishment.  Individual egos & agendas get in the way & arguments ensue wasting valuable time.  They eventually get it done but it doesn’t “feel” good, it ends in relief instead of elation.  Remember, this is just the first part of the simulated grand task.  Once they get through it they have to move on & after “fighting” a bit it’s not a good platform to continue.  How often have we all felt a little like this where we work?

Their new leaders weren’t the ones with the highest rank, position or title.  Instead, they seamlessly merged their efforts to get the job done.  You’d expect in such a highly structured military environment there might be some hesitation from lower ranking folks to step forward to “lead” but not in this case.  The principles of self-management were allowed to emerge freely!  It mattered not they didn’t have a label or way of expressing what had just happened.  They re-organized, served the team selflessly with their talents & came out with a “win”!

The work of Ricardo Semler has been well documented & continues to be an inspiration to others who want a little more wisdom at work.  The Semco Style Institute believes that…

“Together, we will create organizations that are able to transform themselves continuously and successfully. Organizations that make people look forward to coming to work every day.”

They list these 5 factors as primary for increasing workplace democracy…

  • Trust
  • Reducing control
  • Self-management
  • Extreme stakeholder alignment
  • Creative innovation

The leadership of this unit has obviously built trust through greater understanding of who’s on the team.  The establishment leaders are comfortable enough with who they are they’ve been able to reduce control over other developing leaders below them on the organizational chart.  With these first concepts in place, workers feel free to self-organize to re-align for goal achievement.  The next step is to unleash creativity toward innovative new practices inside this military squadron.  Not an easy task but well worth it!

Here are some additional thoughts on Letting Go!

If only we could experience these principle’s every day instead of getting mired in “survivor” behaviors due to the way our organizations are put together.  Leaders can & should remove as many barriers to performance as possible.  This team can’t do anything about the way their military unit is structured just how it “feels” to operate in it.  They set the bar high in this first session & we’re excited to see them continue to develop!

If this can work in the military it surely can be successful where you work.  Your efforts will no doubt make a huge difference in creating a high-performance team!

All the best,

Karl

Follow Karl Bradley on WordPress.com

« Older posts Newer posts »